Privacy Policy
Last updated: December 22, 2025
1. Introduction
At Discover Addis Ababa, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other contact details provided when booking tours or contacting us.
- Booking Information: Tour preferences, travel dates, group size, and special requests.
- Payment Information: Payment details processed through secure third-party payment providers.
- Usage Data: Information about how you use our website, including pages visited and time spent.
3. How We Use Your Information
We use your information to:
- Process and manage your tour bookings.
- Communicate with you about your bookings and inquiries.
- Send you promotional materials and updates (with your consent).
- Improve our website and services.
- Comply with legal obligations.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors and email service providers. These parties are obligated to keep your information confidential.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies
Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may affect some features of our website.
7. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Opt-out of marketing communications.
- Withdraw consent where processing is based on consent.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: info@discoveraddis.com.et
Phone: +251 911 82 2598
Addis Ababa, Ethiopia